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Types of Data collected

Among the Personal Data collected by this Application, either independently or through third parties, there may be (based on user actions): cookies, usage data; first name; last name; email address; phone number; city; province; company; check-in; check-out.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific informative texts displayed before the data is collected. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to communicate them, this Application may be unable to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or on its operation. Users who have doubts about which Data are mandatory are encouraged to contact the Owner. The possible use of Cookies – or other tracking tools – by this Application or by the owners of third-party services used by this Application, unless otherwise specified, serves to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published, or shared through this Application and guarantees that they have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

 

Method and location of data processing

Processing methods

The Data Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

 

Legal basis of processing

The Data Controller processes Personal Data relating to the User if one of the following conditions exists:

• The User has given consent for one or more specific purposes; Note: In some jurisdictions, the Data Controller may be permitted to process Personal Data without the User’s consent or another legal basis specified below, until the User objects (“opt-out”) to such processing. This is not, however, applicable whenever the processing of Personal Data is subject to European data protection law;
• processing is necessary for the performance of a contract with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
• processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
• processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by a third party.

It is always possible to ask the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.

 

Location

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Data Controller. The User’s Personal Data may be transferred to a country other than the one in which the User is located. To find out more about the location of processing, the User can refer to the section containing details about the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for transferring Data outside the European Union or to an international organization governed by public international law or set up by two or more countries, such as the UN, as well as regarding the security measures taken by the Data Controller to safeguard the Data.

The User can check if any such transfers take place by examining the section of this document relating to the details of processing Personal Data or request information from the Data Controller by contacting them using the contact details provided.

 

Storage period

The Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Data Controller’s legitimate interests will be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Data Controller within the relevant sections of this document or by contacting the Data Controller.

When processing is based on the User’s consent, the Data Controller may retain the Personal Data for longer until such consent is revoked. Furthermore, the Data Controller may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after expiration of the retention period.

 

Purposes of processing the collected data

User Data is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Contacting the User and Managing contacts and sending messages.

For specific information on the purposes of processing and on the Personal Data that applies to each purpose, Users may refer to the section “Details about the processing of Personal Data”.

 

Details about the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

 

Contacting the user

Contact form

By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header.

Personal Data collected: first name; last name; email address; phone number; city; province; company; check-in; check-out.

Mailing list or newsletter

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. The User’s email address might also be added to this list as a result of signing up to this Application or after making a purchase.

Personal Data processed: email address; first name.

 

Managing contacts and sending messages

This type of service allows this Application to manage a database of email contacts, phone contacts, or any other contact information to communicate with the User. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

Mailchimp (Intuit Inc.)

Mailchimp is an email address management and message sending service provided by Intuit Inc.

Personal Data processed: email address; first name.

Place of processing: United States – Privacy Policy.

 

Statistics

The services contained in this section allow the Owner to monitor and analyze web traffic and can be used to track User behavior.

Google Analytics (Google LLC)

Google Analytics is a web analytics service provided by Google LLC (“Google”). Google uses Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports, and sharing them with other Google services.

Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Cookies; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out.

 

Advertising

These types of services allow the Owner to use User Data for communication purposes in various advertising forms, such as banners, even in relation to the User’s interests. This does not mean that all Personal Data is used for this purpose. Data and usage conditions are specified below. Some of the services listed below may use Cookies to identify the User or use behavioral retargeting techniques, i.e., display personalized advertisements based on the User’s interests and behavior, even outside of this Application. For more information, please check the privacy policies of the respective services. In addition to the opt-out options offered by the services listed below, the User can opt-out of receiving cookies related to a third-party service by visiting the Network Advertising Initiative’s opt-out page.

Google Ad Manager (Google Inc.)

Google Ad Manager is an advertising service provided by Google LLC with which the Owner can conduct advertising campaigns together with external advertising networks with which the Owner, unless otherwise specified in this document, has no direct relationship. Users who do not wish to be tracked by different advertising networks can use Youronlinechoices. For an understanding of Google’s data usage, please refer to Google’s partner policies. This service uses the “DoubleClick” Cookie, which tracks the use of @{replacement missing: it.privacy_policy_page.interpolation.this_applicationp} and the User’s behavior regarding advertisements, products, and services offered. The User can choose at any time not to use the DoubleClick Cookie by disabling it: www.google.com/settings/ads/onweb/optout?hl=en.

Personal Data collected: Cookies; Usage Data.

Location of processing: United States – Privacy Policy. Subject to the Privacy Shield.

 

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them. This type of service may still collect data on web traffic for the pages where the service is installed, even when users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a font style display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data; Tracking Tool.

Location of processing: Ireland – Privacy Policy.

Google Maps widget (Google Ireland Limited)

Google Maps is a map display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data; Tracking Tool.

Location of processing: Ireland – Privacy Policy.

Google Site Search (Google Ireland Limited)

Google Site Search is a search engine embedding service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data; Tracking Tool.

Location of processing: Ireland – Privacy Policy.

YouTube Video widget (Google Ireland Limited)

YouTube is a video content display service operated by Google Ireland Limited that allows this Application to integrate such content within its pages.

Personal Data processed: Usage Data; Tracking Tool.

Location of processing: Ireland – Privacy Policy.

Instagram widget (Facebook Ireland Ltd)

Instagram is an image display service provided by Facebook Ireland Ltd that allows this Application to incorporate such content into its pages.

Personal Data processed: Usage Data; Tracking Tool.

Location of processing: Ireland – Privacy Policy.

 

Interaction with Social Networks and External Platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Application. Interactions and information obtained from this Application are in any case subject to the User’s privacy settings for each social network. This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to log out of the respective services to ensure that data processed on this Application is not linked to the User’s profile.

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services for interacting with the Facebook social network, provided by Facebook, Inc.

Personal Data collected: Cookies; Usage Data.

Location of processing: United States – Privacy Policy. Subject to the Privacy Shield.

Share Buttons (Elementor Ltd.)

Share Buttons is a service provided by Elementor Ltd. that displays a widget allowing interaction with social networks and external platforms and the sharing of content from this Application. Depending on the configuration, this service may display widgets belonging to third parties, such as social network managers on which to share interactions. In this case, even the third parties providing the widget will be aware of the interaction and the Usage Data relating to the pages where this service is installed.

Personal Data collected: Cookies; Usage Data.

Location of processing: Israel – Privacy Policy.

 

Spam Protection

This type of service analyzes the traffic of this Application, potentially containing Users’ Personal Data, in order to filter it from parts of traffic, messages, and content recognized as SPAM.

Google reCAPTCHA (Google Ireland Limited)

Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
The use of the reCAPTCHA system is subject to Google’s privacy policy and terms of use.

Personal Data processed: Answers to questions; Clicks; Key press events; Motion sensor events; Mouse movements; Scroll position; Touch events; Locator; Usage Data.

Location of processing: Ireland – Privacy Policy. Subject to the Privacy Shield.

 

Remarketing and Behavioral Targeting

This type of service allows this Application and its partners to communicate, optimize, and serve advertising based on this Application’s past use by the User. This activity is carried out by tracking Usage Data and the use of Cookies, information that is transferred to the partners to which the remarketing and behavioral targeting activity is linked. In addition to the opt-out options offered by the services listed below, the User can opt-out of receiving cookies related to a third-party service by visiting the Network Advertising Initiative’s opt-out page.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.

Personal Data collected: Cookies; Usage Data.

Location of processing: United States – Privacy Policy – Opt Out. Subject to the Privacy Shield.

 

Tag Management

This type of service is functional to the centralized management of the tags or scripts used on this Application. The use of these services involves the flow of User Data through them and, if necessary, their retention.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal Data processed: Usage Data; Tracking Tool.

Location of processing: Ireland – Privacy Policy.